Omni Insurance & Risk Solutions

CLAIMS

At Omni Risk Solutions, we ensure your claim is actioned quickly to give you a hassle free experience.

Our claims management process is built on this foundation:

  • Support our clients through the claims process
  • Assist in interpretation and understanding of policy wording
  • Act fairly in the interest of our clients
  • Provide advice on claim submittal
  • Provide effective risk management strategies for our clients

In the event of a claim, here is what to expect:

  1. The first notification should be by telephone or e-mail and should include the following information: Description of incident, date and time, location, estimated loss, actions being taken to minimise future loss.
  2. A conversation with us will follow (if not reported by phone
    ) to understand the claim in more detail and confirm you are ok
  3. Insurer’s Claim Form- which you will be required to fill out and return
  4. We will submit the Claim Form to the Insurer on your behalf
  5. We will negotiate any settlement of the claim with your Insurer including the arrangement of a loss assessor if applicable
  6. Prompt updates on the processing of the claim

If you need to submit a claim please contact us here.